You're in the right place to learn how to write a perfect fight assistant resume:
- Flight Attendant Interview Questions Answers
- Flight Attendant Interview Answers
- Delta Flight Attendant Interview
- Delta Flight Attendant Interview
Good time of day, ladies and gentlemen! We’d like to welcome you aboard Flight #1 heading to Your Dream Job. The flight deck wishes you a pleasant read, and we thank you for flying with Zety Airlines.
- “The Complete Flight Attendant Interview Workbook” is a fully interactive, insiders guide that will fully prepare you for your airline interview. It is true that only about 1 out of every 100 applicants are ultimately hired as a flight attendant.
- The Complete Flight Attendant Interview Workbook (1) Flight. Author: Milena. 7 downloads 51 Views 4MB Size. Recommend Documents. 134 Flight attendant interview questions.pdf. Top 40 Interview Questions for Flight Attendant. FLIGHT-ATTENDANT TERMINOLOGY.doc. To become a Flight Attendant.
Traveling to distant shores. Soaring above the clouds. White-knuckle turbulence like the greatest roller coasters at Six Flags.
Being a flight attendant sounds like everyone’s dream job. There’s gonna be a lot of competition.
How to ensure your flight attendant resume stands out enough to land you the interview?
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Don’t worry.
We’re about to take off. So fasten your seatbelts. We’ll fly through this together, step by step.
This flight attendant resume guide will show you:
- A flight attendant resume example better than 9 out of 10 other resumes.
- How to write a flight attendant resume that will land you more interviews.
- Tips and examples of how to put skills and achievements on a flight attendant resume.
- How to describe your experience on a resume for a flight attendant to get any job you want.
Here's a sample resume for a flight attendant made using our resume builder.
Want to save time and have your resume ready in 5 minutes? Try our resume builder. It’s fast and easy to use. Plus, you’ll get ready-made content to add with one click. See 20+ resume templates and create your resume here.
Sample Flight Attendant Resume—See more templates and create your resume here.
One of our users, Nikos, had this to say:
[I used] a nice template I found on Zety. My resume is now one page long, not three. With the same stuff.
Not in the right place? Maybe you were looking for a pilot resume example? See one here: Sample Pilot Resumes
Perhaps you're targeting other jobs related to hospitality and customer service? Flight attendant skills are useful in many industries! Check out some guides that might interest you:
1
What’s the Best Format for a Flight Attendant Resume?
Most of the time, airline employers take only 6 seconds to scan a resume and consider a candidate for an interview, initially.
The only thing shorter than that is the amount of sleep you’ll get most nights as an F/A.
So—
Before you take off and start writing, perform your pre-flight checks by choosing the best flight attendant resume format.
Here’s how to format a resume for flight attendant jobs:
- At the top, add your name and address on a resume, giving relevant personal details.
- Open the flight attendant resume with a career objective or summary statement.
- List your work history, and tailor it to the flight attendant job description.
- Document your educational accomplishments and flight attendant skills.
- Add a few extra sections to ensure your flight crew resume stands out from the other applicants.
- Choose a great resume font to ensure everything is easy for the airline hiring manager to read.
- Don't forget to attach a flight attendant cover letter along with your resume.
Pro Tip: Send your resume for flight crew jobs as a PDF. Microsoft Word docs and similar formats tend to look weird on certain devices, so you'll be making it easy for the airline employer.
Want to make sure your flight attendant resume will hook every recruiter and get you that interview? Get our free checklist and learn what makes a job-winning resume: 46 Things You Need To Do Before You Send Your Resume
Not entirely sure about the reverse-chronological format for your great flight attendant resume template? See our guide: 3 Resume Formats: How to Choose the Best One [Examples]
2
Flight Attendant Resume Summary or Resume Objective?
The first step to a powerful and interview-winning flight attendant?
A compelling flight attendant resume objective or resume summary.
Flight Attendant Resume Summary
You check seatbelts are fastened in your sleep, and you call out “doors to arrival, crosscheck, and all-call” before leaving your apartment each day.
If you have flight attendant job experience, then opt for the resume summary.
The career summary introduces you as a flight attendant candidate, expresses your official desire to apply for the role, and talks up your previous experience, flight attendant skills, and professional background. A numbered accomplishment proves you're as talented as you say.
Here’s an example of an experienced flight attendant resume summary:
Flight Attendant Resume Sample Summary
| right |
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Personable, safety-oriented flight attendant with 2+ years expertise on an international cabin crew. Achieved continent-highest passenger satisfaction rating according to Skytrax surveys (99.16%). Seeking to further develop my flight attendant skills and continue providing top guest service by joining American Airlines as the new senior flight attendant. |
| wrong |
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I have been a flight attendant for the last 2 years. In addition to my knowledge of flight attendant duties, galley responsibilities, and safety procedures, I also carried out various ticketing duties (e.g., scanning tickets, boarding) during peak periods. |
The bad example simply lists regular tasks as if they're achievements (they're not).
In the good example, however, it shows how much the candidate was loved by passengers with a mention of their high satisfaction rating.
When making a resume in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. Spell check? Check. Start building your resume here.
When you’re done, Zety’s resume builder will score your resume and tell you exactly how to make it better.
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Objective for Flight Attendant Resume
The closest you’ve come to being a flight attendant is when you brought your dad coffee while he played Microsoft Flight Simulator.
If you lack flight attendant experience, don't worry.
Use the resume objective.
The objective statement tells the airline about your career aspirations as a future flight attendant, rather than letting them focus on your lack of experience. Here, too, however, still give them an achievement with numbers from your past.
Here are examples of flight attendant objectives on a resume with no experience:
Flight Attendant Resume Objective with No Experience
| right |
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Friendly and responsible guest relations supervisor for large hotel chain. Obtained highest regional client satisfaction scores (98.37%). Seeking to enliven my passion for travel by growing with the team at American Airlines. |
| wrong |
|---|
I am a hotel supervisor without experience in the aviation industry, but many people say that I am a fast learner. I am highly motivated, love to fly, and turbulence doesn’t bother me that much. |
Use transferable skills and accomplishments from previous job positions or your university studies to show them that you'll make a perfect entry-level flight attendant.
Pro Tip: Personalize your flight attendant resume template by using the airline's name in your objective or summary statement. This shows the employer or HR manager reviewing your resume that you didn't simply send a generic resume (which they hate).
Want to create the best objective for a resume for flight attendants, or the best summary? Check out our guides: How To Write A Resume Summary: 21 Best Examples You Will See and +20 Resume Objective Examples - Use Them On Your Resume (Tips)
“Cleared for takeoff.”
You want to hear this from Air Traffic Control and when the airline HR specialist reads your perfect cabin crew resume.
How, you ask?
Flight Attendant Interview Questions Answers
Underscore your experience in a way which wakes them up like takeoff acceleration by jet propulsion.
If you have flight attendant experience:
You know the meanings of “gate lice,” “blue juice,” and a “crotch watch.”
Done this before? Years of experience? Great! You’ve got a running start. Still, pick those perfect flight attendant resume bullets that are most relevant.
Matching the airline’s interests is in your best interest.
Complicated?
Nope! It’s as easy as ATC. Take a look at these great flight attendant resume job description examples:
| right |
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Senior Flight Attendant January 2010 - December 2012 Delta Air Lines, New York, NY
Key Achievements
|
| wrong |
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Senior Flight Attendant January 2010 - December 2012 Delta Air Lines, New York, NY
|
See the differences? The “wrong” example seems okay, at first - we explained our duties and tasks.
However, that’s just it: those were our responsibilities. In the “right” example, we itemized our duties with more detail, and then we included a proud achievement(s) for the win. Oh, and the same goes for entry-level flight attendant resumes, as well.
Flight attendant resume, no experience:
You can’t tell a deadhead from a bulkhead.
Never worked as a flight attendant before?
Take it easy. You’re not a flight of fancy. So let’s show the head honcho that.
| right |
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Guest Relations Supervisor
Key Achievements
|
| wrong |
|---|
I am a hotel supervisor without experience in the aviation industry, but many people say that I am a fast learner. I am highly motivated, love to fly, and turbulence doesn’t bother me that much. |
See what we did here? At first, working in a hotel didn’t seem anything like a flight attendant, other than the travel aspect. But, we played up those duties and achievements which translated well onto a cabin crew resume with no working experience, particularly how great we are with guests.
Pro Tip: Take some time to think about your past responsibilities. Which areas relate best to having strong flight crew skills? Pick those for your great flight attendant resume template.
Need some more ideas on the right achievements to put on a good flight attendant resume? Check out this guide: How to Put Achievements on a Resume - Complete Guide (+30 Examples)
4
Is Your Education Section Underwhelming? It Might Be.
Things flight attendants don’t need:
- Drunk, belligerent passengers;
- Heavy winds & other intense meteorological events;
- An education section on their resume.
You’d better think again.
While I imagine the first two are true, I do know that the education section is not just a valuable part of the perfect flight attendant resume - it’s almost always a necessity.
Take these Delta flight attendant job descriptions, for example:
See? High school or its equivalent is required education needed to be a flight attendant, and that’s true on most flight attendant websites for jobs you’ll search, whether it’s Emirates or United Airlines. And this one:
See what I mean?
You definitely need to put your education.
So, how should we put your education on your resume for a flight attendant?
Here’s how to include your degree on your flight attendant resume:
2008 BA in International Hospitality Management
Cornell University, School of Hotel Administration, Ithaca, NY
3.8 GPA
But what if you are still completing your university degree?
Here’s how to list a degree that is still in progress:
BA in International Hospitality Management
Cornell University, School of Hotel Administration, Ithaca, NY
Expected Graduation in 2020
And what if all you have is your high school diploma?
Not to worry!
List your high school, styling it like this:
Los bukis albums completos. LOS BUKIS - DISCOGRAFIA COMPLETA (16 CD'S) (ACTUALIZADO 16-SEPT-2009) LOS BUKIS - INTRODUCCION. Este tema se trata de un poema y se grabo usando de fondo algunos fragmentos musicales de Los Bukis que salieron publicados entre 1980 y 1982. El tema se llama “Hasta siempre” y se grabo antes de que se graba su LP “Mi fantasia”. Sep 17, 2014 Aqui esta el link de mi pagina: saludos y no olvides checar periodicamente mi blog para que descarges las nuevas discografias.
Townsend Harris High School, Flushing, NY
Graduated in 2004
If you have completed a degree, skip listing your high school on your flight attendant resume qualifications.
Pro Tip: Stay consistent throughout your resume, and make sure you get things right. For example, it is Delta Air Lines (2 words), but United Airlines (1 word).
For more ways on how you can make the best use of education on your perfect flight attendant resume, check out: How to Put Your Education on a Resume [Tips & Examples]
“Robotic servant.”
I’m sure you’ll feel passengers thinking of you as such the next time a pen, peanuts, or a pillow are rudely requested.
You and I know that’s a load of brainless stupidity (or BS, if I may coin an abbreviation).
Here’s the deal: the hiring manager will probably have similar thoughts about all the corporate flight attendant resumes they’ll receive.
They all look the same. They all smell the same. They all feel the same. How do we show them that yours isn’t the same?
We need to play up your best flight attendant resume skills.
A skills section on your resume for flight attendants is essential, but only the right ones. Also, not too much and not too little.
How do we add just the right amount?
Let’s think of this like the meal service on a long-haul flight. But here, let’s serve economy class first by making a list of some generic hard and soft skills to put on a flight attendant resume.
Hard skills are specific abilities and know-how (e.g., aircraft intercom). Soft skills are self-developed, life-learned attributes (e.g., safety consciousness, adaptability). Together, these are what makes a good flight attendant.
Skills for Flight Attendant Resume
| Flight Attendant Hard Skills | Flight Attendant Soft Skills |
| Airbus A380 Operation | People Skills |
| Safety Orientation Announcments | Time Management |
| Jet Bridge Maintenance & Use | Communication |
| Aircraft Intercom Operation | Safety Consciusness |
Pro Tip: Try this: Type an oversized-luggage amount of your skills into an Excel column, with a number (1-10) of importance and flight crew relevance in the adjacent column. Then, remove from the worst up until you have the best 5 or 6 and can zipper it shut.
However! These are great skills to have for the average flight attendant resume.
You’re not average, right?
The best flight attendant resume shouldn’t be, either.
Those generic headphones you’ll pass out are fine, but only if the passenger forgets their own.
To make your resume sound great, we can’t just list these generic terms.
It’s time to offer meal service to the business class passengers - we’ll underline resume keywords that match the flight attendant hiring manager’s appetite.
Job Description for Flight Attendant Resume:
See the skills on this flight attendant resume job description? Let me show you a few examples:
| good | bad |
|---|---|
Exceptional, personalized customer service [1] | People Skills |
Excellent external & internal communication [2] | Communication |
Terrific record of safety and emergency care [3] | Safety |
See the differences between the two?
In the second one, your carelessness is evident - it looks as if you googled “flight attendant skills and knowledge” and shoved the results in there like a pissed-off baggage handler with nothing to lose.
In the first one, you look like the answer to an ancient airline prophecy - just who the hiring manager has been searching for.
We’ll include the perfect skills on your flight attendant resume, and we’ll vacuum up the unnecessary ones with the force of an airplane toilet flush.
Pro Tip: Was it a good flight? Or was it a delightful departure? An agreeable arrival? An extraordinary exemplification of aerial navigation? Use action verbs and colorful words to make your resume more appealing to them. However, watch out for too much flourish or exaggerated descriptions - some recruiters may consider them inappropriate.
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Want more tips for writing the perfect flight attendant resume skills list? See our guide: +30 Best Examples of What Skills to Put on a Resume (Proven Tips)
6
How to Add Other Sections for an Effective Flight Attendant Resume
Contact info, experience, education, objective, skills - check, check, check, check, and check.
Flight Attendant Interview Answers
You’ve got the structural support of the flight attendant resume - the fuselage, if you will.
Now it’s time to attach the wings and really let this resume fly.
We’ll turn to our secret ingredient: extra resume sections.
Why is that?
Extra resume sections make your resume more individual. Everyone since the Wright Brothers at Kitty Hawk puts their name, experience, etc. on their flight attendant resume. This is where you’ll list some relevant things that you’re proud of.
It’s your chance to soar above the rest.
| wrong |
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Volunteer weekly at Rabid Rapid Rabbits (local animal shelter). |
Fanatical passion for gardening (I have 300+ herbs alone!). |
Voted “Most Likely to Succeed” in high school. |
What’s wrong here?
Nothing, at first glance.
You have every right to be proud of these points - anyone would be. However, they’re not relevant for flight attendant positions.
So, which ones are?
I’ll go over some of the most popular additional sections for your flight attendant resume now, along with some better, more relevant examples.
Languages
Know another language? That could be very helpful on a flight attendant resume, and maybe a necessity, depending on where you’re flying to. Knowing another language will expand your horizons and your flight attendant opportunities. And you’ll earn more!
Look at this part of the same Delta Air Lines job offer we’ve been referencing:
Here’s how to list your languages on your flight attendant resume:
- Spanish (Latin American) - Advanced Proficiency.
- Indonesian - Basic Conversational.
Delta Flight Attendant Interview
Volunteer Experience
Volunteered reconstructing damaged homes after the tsunami? You are a hero! Unfortunately, it isn’t so relevant for your flight attendant resume.
Check out some of these examples:
- Volunteered by serving in fast-paced kitchen at local homeless shelter.
- Volunteered teaching Spanish to high schoolers in after-school program.
Hobbies & Interests
I invariably enjoy bar hopping on Fridays; perhaps you do, too. But you get the point, right? Not relevant!
Here’re some interests and hobbies that would pair well with a resume for flight attendants:
- Years of experience as a traveler - 30+ countries in last 5 years.
- Fitness & workout enthusiast.
The travel is self-explanatory. The love of working out shows that you are physically fit - a plus for a demanding job such as being on the cabin crew.
Certifications & Awards
Voted “sexiest employee” three weeks in a row? Impressive! Unless you’re applying at Ryanair, it’s probably not as relevant as:
- Passed five-year First Aid & CPR certification.
- Placed second in last year’s Brownie Bakeoff.
- Trained to handle emergency situations & certified to use various safety equipment and emergency equipment.
Memberships
A flight attendant resume is also a good place to list relevant groups that you are a member of, like so:
- Gold Member - Eastern Flight and Aerospace Association (EFAA).
So . . .
Don’t turn in a resume with so much blank, white space. They’ll have enough of that blank, white space way up there at 30,000 feet.
Relevant extra sections on your flight attendant resume are the answer.
Pro Tip: Space is limited in the overhead bin - as it is on your resume. Don’t add too many extra sections on your flight attendant resume. Add only enough extra sections to fill the rest of the current resume page - not more that it spills over onto a new one.
Need more examples of hobbies and interests which work well on flight attendant resumes? Still not sure if you even want to add extra sections? Read our guide: +20 Best Examples of Hobbies & Interests To Put on a Resume (5 Tips)
Delta Flight Attendant Interview
Ladies and Gentlemen,
The captain has turned off the seat belt sign, so feel free to move about the cabin . . .
Taking that seat belt off feels wonderful, like unbuckling your belt after Thanksgiving dinner.
Working on the flight attendant cover letter is similar, after coming from the limiting rules and suggestions of the resume.
As a flight attendant, you’ll have a strict uniform and style standards - kinda like these past resume sections.
The cabin crew resume cover letter is where you can let your hair down.
But wait! Why do you even need a cover letter for airline jobs? Is it necessary?
45% of recruiters say they will reject a resume without a cover letter. That’s about HALF.
So, yes, you do!
Now let’s craft a air host or air hostess cover letter before handing it all off to the hiring manager.
Here are a few high-flying tips to deliver a great cover letter:
- Explain why the duties of a flight attendant excite you.
- Drop names - name the hiring manager and airline to personalize it.
- Inform them why they need you for this job.
If you are flying economy class, you expect to be addressed as sir or ma’am.
But we don’t want your resume to be economy class.
Let’s make it first class. Better yet - a private jet. Call them by name in the cover letter.
Mention something about the airline that you relate with. You dropped their name and caught their attention - now seal the deal with this next personalization.
Positively grab their attention - it will mean more than degrees and certifications you list in your flight attendant resume.
Pro Tip: Research the airline or the specific hub airport online and mention something in particular that stands out to you. This is something a resume can’t include and will really catch their eye!
Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here. Here's what it may look like:
See more cover letter templates and start writing.
Did you know that our resume builder doubles as a cover letter builder, helping you to write a professional flight attendant cover letter? For more, read our cover letter tips or find out exactly what to include on a cover letter.
Key Takeaway
“Flight attendants are like raccoons - they live off leftovers, are always up all night, and constantly have black circles around their eyes.”
If you want to get paid for being perpetually tired, your resume can’t be.
The key to scoring that interview is through the perfect resume and cover letter.
Using this flight plan for the ideal resume and flight attendant cover letter sample, you will have the key to unlocking many boarding gates of opportunity.
- Personalize, Personalize, Personalize. Address them by name in the cover letter. Mention the airline in the resume heading. Make it stick out like the bulbous hump on a Boeing 747.
- You want to join them, so make them need you. You are eager to become a flight attendant, so be all in. Employ action verbs and impressive achievements to let it take wing.
- Double- and triple-check. Spend an extra few minutes making sure that your flight attendant resume and cover letter are up to par. Did they ask to include a particular phrase in the email subject line? Are your email and cover letter addressed to the right person?
American Airlines’ slogan says it best - “Great is what we’re going for.”
Now. You should have a cabin crew resume & cover letter that’s ready for takeoff. Time to attach that final flight attendant cover letter and resume to an email and send it away. Fingers crossed!
Now, just check out our career glossary, brush up with our interview tips, and practice the STAR method to be ready for your interview!
On behalf of the crew here at Zety Airlines, I hope you’ve enjoyed your flight with us today. We wish you a pleasant work experience with whichever airline you desire to work with, and we hope that you’ll fly with us again soon :)
Do you have any questions on how to write a flight attendant resume? Not sure how to describe your skills and experience? Want more flight attendant resume tips? Give us a shout in the comments below, and we’ll answer your question.